How do I know if my Internet browser will work with Internet Banking and Bill Pay?

Can I use the same password that I am using right now?

When I change my watermark on the first login after conversion, can I pick the same picture I had before?

Will account nicknames carry over to the new system?

Will accounts in which I am a joint owner show in my account listing after the conversion?

If I currently have a personal account tied to my business Internet Banking sign on or vice versa, will this account be there after the Internet Banking conversion?

Will accounts in which I am an authorized signer on be on my Internet Banking accounts list?

Will my recurring transfers and bill payments continue to work after the conversion?

How many opportunities will I have to login correctly before being locked out?

Is there a limit on re-using past passwords?

How long will I stay logged into an Internet Banking session if I haven’t been actively using it?

Will my closed accounts show on my Internet Banking listing?

Will my past statements be available?

If I change an account’s nickname in Internet Banking, will it be automatically changed in Bill Pay and vice versa?

Can I set the My Internet Banking page so it is the first thing I see when I log into Internet Banking?

What is the e-mail address Alerts will be coming from?

Can I receive an e-mail if I overdraw my account?

Can I receive a text message when my balance goes below a certain amount?

Can I receive an alert when my Social Security direct deposit is made?

Can you change the width of the columns on the My Internet Banking page?

On the Transaction screen, I understand “Check #”, but what does “Reference #” mean?

Can I place stop payments on a range of checks?

What is Bill Pay?

What information do I need to send a payment?

What if the person I am paying does not have e-mail, can they still be set up with direct deposit?

Can I use my savings account as a Pay From account?

What is the cut off time for bill payments?

If I pay bills tonight, will they be processed tonight?

Is there a maximum amount on Bill Pay payments?

Can you reverse a payment if I put in the wrong date?

How do I select the payment date to make sure the payment arrives on time?

Is there a fee if I press “stop” on a scheduled bill payment?

If I change an account’s nickname in Internet Banking, will it be automatically changed in Bill Pay and vice versa?

Can I have an e-mail sent that tells me a Bill Pay payment is being processed?

Can I see what automatic payments are going to come out of my account?

Can I set up a recurring payment if my bill is for a different amount each month?

Will I keep control of when payments are made if I use eBill?

Is there a charge to transfer money to another bank?

How long does it take when I transfer funds to another institution through the Bill Pay Transfer option?

When does the money come out of my account when using the e-gift feature?

Is there a charge for the Bill Pay live chat or telephone help options?